четверг, 7 июня 2018 г.

Social Skills Groups Autism PA Is Another Tool For Employers And Employees

By Donna Evans


Some companies are known for hiring Americans with disabilities. However, these individuals do not always make the lives of employers very easy, and it is often tempting to simply let them go rather than learning to handle their unique needs. However, with social skills groups autism PA, both the employer and the employee can learn how to handle stressful moments rather than giving in to a rude customer complaint.

Companies who intentionally go out of their way to hire disabled adults should consider making such programs available as part of their training. This way coworkers can assist the disabled individual in scenarios where they are likely to feel pressure. It is important to note that autistic people do not always know how to handle a crowd, or even what they perceive as too-deep a state from a stranger.

Many autistic people have serious issues with language, and this can create a serious problem for them on the job. In a group they are allowed to learn about the accents, non-verbal cues, facial expressions, and mannerisms that people often exhibit. Within this controlled setting, they can practice handling situations which could create stress for them in real-world scenarios.

One basic aspect of communication that many people take for granted is eye contact. If a customer is not aware that they are speaking to an autistic person, they may misunderstand the body language of the employee. Through cross-training of caring coworkers, such misunderstandings can be easily cleared up since many autistic adults are not capable of establishing eye contact in their day-to-day interactions with people.

Teaching such adults to develop anger control is a challenge, but it is not impossible. For some, simply expressing to the customer or their nearby coworkers that they are about to experience a meltdown is enough. Many will even learn to make a joke at their own expense in order to cool themselves down and redirect the customer from feeling frustration, to experiencing humor and compassion in a moment that could have gone badly.

It is a sad thing that some people believe these individuals serve no purpose in public life and should be shuffled off into institutions. Anyone who has a disabled person in their family knows this is untrue, but such a perspective can be the cause of tense moments at work. Coworkers with such a perspective can be enriched by this training, as it teaches them to appreciate how disabled people are a benefit within society.

Employers must be aware of the potential for customers and coworkers alike to bully the disabled person. Any sort of intentional bullying should never be accepted, and should result in firing employees that bully, and asking customers who behave this way to leave. Narrow perspectives are rare enough that it is not likely to impact the company in any appreciable way, and making an incident report immediately can prevent misunderstandings if corporate is contacted.

Autistic adults know how different they seem to others, and this can be an impediment to them living productive lives. There is no reason for such people to experience this fear and shame, as their simple yet genius understanding of reality is something everyone around them can benefit from. When they are able to live as independent adults, the world has less power to bully or shame them into a bleak future of institutionalized abuse.




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